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Google often removes features from their search results and other services. Jon Wiley, Google’s Principal Designer of Google Search in a Reddit AMA (ask me anything) thread answered the question on why Google removes features people love.



Most recently, Google completely disabled the Google discussion forum search filter, which was actually removed from the search tools in January 2014 along with other features. Jon was asked specifically about that, but since he was not directly involved in that decision, he answered why Google removes some features that people love.

John said that “when you add a feature, no one complains about it outright; if they don’t love it they mostly just ignore it.” But when you remove something, especially with Google, people notice. Jon explained that “even if just a small fraction of people miss a feature and an even smaller fraction says so, that can still be tens of thousands of people,” with Google. “It can seem like a tidal wave of opposition to the removal,” he added.

Read more there: http://searchengineland.com/google-search-designer-explains-features-tools-get-axed-198061